Privacy Policy

Shine Again Premium Cleaning Services

Effective Date: April 14, 2026

At Shine Again Premium Cleaning Services (“Shine Again”, “we”, “our”), your privacy is treated with the same care and discretion we bring into your home or office. This policy explains how we collect, use, and protect your personal information in accordance with Alberta’s Personal Information Protection Act (PIPA)

1. Information We Collect

We collect only what is necessary to provide a seamless, elevated experience, including:

Contact details (name, email, phone)
Service information (address, property details, preferences)
Payment information processed through secure third‑party providers
Website data (IP address, device details, browsing activity)
Messages submitted through our online forms

2. How We Use Your Information

Your information allows us to:

Deliver and personalize our services
Communicate regarding bookings, quotes, and inquiries
Process payments securely
Improve our website and client experience
Meet legal and operational requirements

We do not sell or rent your information.

3. Consent

By using our website or providing your information, you consent to the practices described here. You may withdraw consent at any time, subject to legal or service limitations.

4. Cookies & Analytics

Our website may use cookies and analytics tools to enhance performance and understand visitor behaviour. You may adjust your browser settings to decline cookies.

5. Sharing Your Information

We may share information with:

Trusted service providers (payment processors, scheduling tools, hosting services)
Team members who require access to perform their duties
Legal authorities when required

All partners are required to protect your information.

6. Safeguards

We use administrative, technical, and physical safeguards to protect your information, including secure storage, limited access, and confidentiality obligations.

7. Retention

We retain personal information only as long as necessary for service delivery, legal compliance, and business records. When no longer needed, it is securely destroyed or anonymized.

8. Your Rights

Under PIPA, you may request access to your personal information or request corrections. Verification of identity may be required.

9. Contact Us

For questions or requests related to your personal information:

Shine Again Premium Cleaning Services
Calgary, Alberta
Email: info@shineagaincleaning.com
Phone: 403-866-0932

10. Updates

This policy may be updated periodically. The effective date will always reflect the most recent version.